Leading and Participating in Problem-Solving Sessions



Brainstorming comes to mind when thoughts of problem-solving surface. Yet there are so many effective problem-solving techniques and measurement tools and techniques to consider when implementing process-improvement measures.


Participants will also learn:

  • To expand their thinking to get past roadblocks.
  • To use objectively collected and analyzed data.
  • 12 different methods of data collection and when to use them

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