Workshop Offerings
These classes can be tailored and offered individually or as a series in a variety of lengths to meet your needs.
Time frames can be as short as 1 hour for an overview or as long as two days, depending on your organizational needs.
Classes are interactive, utilizing small and large group discussions, case studies specific to your needs, skills
practices with feedback and planning activities to build participants' skills while facilitating skill transference.
There are four major subjects with various classes listed under them:
Leadership 2000 & Beyond:
This series of workshops focuses on individual and team leadership development. To learn more about this workshop, please click
here.
Moving Your Organization Forward:
This series of workshops focuses on performance tools for team growth. For more information about this workshop, please click
here.
Knock Your Socks Off Customer Service Skills Training:
This series of workshops focuses seeing quality customer service as defined by the internal and external customer while building individual
and team and leadership, resolving dissatisfaction and problem-solving to meet their needs. If you are interested in
this workshop, please click here for more information.
Communicating for Success:
This series of workshops focuses on understanding various communication styles, active listening, resolving conflict, giving and receiving
constructive feedback, giving recognition and other topics needed to build and maintain effective teams and customer service. If
you would like to read more about this workshop, please click here.